Friday, March 25, 2016

The Food and Nutrition team wishes those who celebrates the holiday a Happy Good Friday and Happy Easter!

Please come join us for lunch at the cafeteria today. For Good Friday, we are offering Fresh Haddock and Chips at the World Cuisine Station! Our in-house baker, Shaina Volovick, also prepared some beautiful and delicious holiday-themed cupcakes at Jazzman's Cafe & Bakery.

Wishing everyone who celebrates the holiday a Happy Good Friday and Happy Easter!


Fresh Haddock and Chips at the World Cuisine Station.
Maria with the Fish and Chips plate

Easter themed cupcakes baked and decorated by Shaina, our in-house baker.


Display of our bakery items at Jazzman's Cafe & Bakery

Picture of Shaina, our in-house baker decorating one of the many cupcakes offered at Jazzman's cafe & bakery
Shaina and Doug, Retail Operations Manager

Elise, Jazzman worker with Shaina  


Thursday, March 24, 2016

Aren't we all problem solvers?

Usually when I hear people complaining there are too many problems at work, I can't help but wonder, aren't we all supposed to be problem solvers? Isn't that the reason why we all have a job?

It's all in our perspective, how we look at things. If you put your perspective in the right place, solving problems should be exciting and exhilarating.  You should feel alive when you put your mind and heart into solving the issue. 

There are a lot of people who enjoy solving puzzles. It relaxes them. So, am I right to say if we look at each challenge as an opportunity, it will make our day more rewarding and enjoyable! It might even relax our mind, just like how solving puzzles does!

In the Food and Nutrition department at Lahey Hospital & Medical Center, a Sodexo managed account, we serve 800 patient meals each day and run a busy retail operation. We have challenges like any other operation but we work together as a team. Even if our system is down, our oven is not working, or when we are short of staff, you will never hear any yelling in the operation. Some of us might look tense as we are focusing on the job at hand but we never lose focus on putting our patients at the heart of everything we do. When we put that into perspective, we all work together as a team focusing on our common goal- Providing exceptional service to our co-workers, customers and patients. 

Recently, our Food and Nutrition Director, Linda Clay, conducted training classes for all Food and Nutrition colleagues to reconnect with all colleagues on the importance of their role in the patient experience. She shared an interesting story of President John F. Kennedy's visit to NASA. While he was there, he asked a janitor what he did. The janitor answered, "I am helping to put a man on the moon". Linda used the analogy to remind everyone what they do is important and that we are helping the patient get well.

I hope this article will help remind all readers that we are all problem solvers. So, the next time when someone comes to you with a problem, tackle it like you would when you solve a puzzle. Remember the satisfaction that you will have when the problem is solved. It's all in how you see it. Putting it in the right perspective goes a long way. You don't have to do it alone! Get feedback and guidance from someone else. I bet you will make new friends along the way.  

I would like to share some pictures of our colleagues in the Food and Nutrition department at Lahey that contributes to the patient experience. Thank you for your positive attitude and demonstrating the Sodexo CARES behaviors (Compassion, Accountability, Respect, Enthusiasm and Service).

Thank you for putting patients at the heart of everything we do! 


Left to right: Jeffrey, Christian and Silas


Left to Right: Marianthi and Ravi
Left to right: Serla, David, Heather and Herb
Left to right: Chef Dave and Ravi
Left to right: Jason, Ayoub and Dan

Left to right: Doug, Heather and Rick
Left to right: Cindy, Samir, John, Brandon, Marianthi and Matt
Picture of the Team

Friday, March 11, 2016

Diversity Luncheon - A taste of Nepal on March 17,2016


Ravi Rajkarnikar, cook at Lahey Hospital & Medical Center Burlington will be presenting "A Taste of Neapl" during lunch at the world cuisine station next Thursday, March 17. 

Ravi's Profile

Ravi Rajkarnikar, a cook at Lahey Hospital & Medical Center Burlington came to the United States from Kathmandu, the capital of Nepal about 12 years ago. He started learning how to cook at an early age at his brother's restaurant. Prior to his employment at Lahey, Ravi worked at the Hyatt Hotel in Boston. 

The Menu 

For only $7.95, customers could enjoy:

-Chicken Tikka Masala (Chicken marinated in yogurt and spices served in a tomato cream sauce)
-Mustani Palak (Chick Peas and Spinach)
-Baked Aloo Samosa (Pockets of dough stuffed with potato and pea mixture)
-Basmati Rice
-Naan Bread
-Onion Chutney
-Tamarind Chutney

A bottle of water, 8 oz soda or any size fountain soda.

Let's learn From Ravi on how to say Thank you in Tibetan and Newari language (Two of the languages spoken in Nepal)


                                            "Thu-Je Che"- Thank you in Tibetan Language

                                            "Subhaay"- Thank you in Newari language

We hope to see you at this event!

Wednesday, March 9, 2016

Happy Registered Dietitian Nutritionist Day- by guest blogger, Rebecca Bradley, MS, RD, LDN, CDE, Clinical Nutrition Manager/Renal Nutrition Specialist, Lahey Hospital & Medical Center


Rebecca Bradley, MS, RD, LDN, CDE, Clinical Nutrition Manager/Renal Nutrition Specialist, Lahey Hospital & Medical Center

As we observe National Nutrition Month in March, one day is set aside to particularly celebrate the contributions of our dedicated team of registered dietitians.  I am delighted to celebrate my good fortune to have the best team of RDs.  They are the best because they work as a team to support each other in achieving the goal of providing nutrition care to our patients and our colleagues.  The dietitians have a shared set of skills but also individually specialize in different areas of practice.  Meet these dedicated people:

Susan Schaefer has worked at Lahey for nearly 30 years.  She has been a Certified Nutrition Support Clinician for many years, caring for patients who need to be fed intravenously.  She shares her expertise by teaching physician and pharmacy colleagues, as well as precepting dietetic interns
Elaine Lyons is an inpatient dietitian who works with med-surg and orthopedic patients, and is an expert in providing education to her patients who need special diets.  She holds a Certificate in Weight Management from the Academy of Nutrition and Dietetics.

Katherine Lundy is a certified oncology specialist and spends much of her time helping patients maintain good nutrition through treatment for cancer. 

Taylor Gillis is another Certified Nutrition Support Clinician who supports the ICU and CCU, as well as complex surgical patients. 

Olivia Gross is our “newly minted” dietitian, arriving last month from her dietetic internship at Duke University and undergraduate studies at the University of Vermont.  She is full of enthusiasm to begin her career providing care to neurology and cardiac patients.  She is supporting the Fit-Nut program and will join the ALS clinic team.

Sara O’Brien is also a Certified Nutrition Support Clinician who cares for  complex patients in the MICU, as well as hepatobiliary patients who often require nutrition support as they experience disorders of digestion.  Sara recently became one of the first Advanced Practice Registered Dietitians, successfully completing a rigorous examination.  As a result of her achievement, she was invited to  participate on the Academy of Nutrition and Dietetics exam writing committee.  She is also an Epic superuser….in itself no small feat.

Taylor Pierce is a multi-tasking expert.  He covers surgical cardiology and med-surg patients, supports the HealthTouch program which allows successful room service for our patients, and is an active member of the Lahey Engagement Team. 

Kristin Fu, our fourth Certified Nutrition Support Clinician, supports the Solid Organ Transplant service, preparing patients for liver or kidney transplants, and helping them recover their health after surgery.  She is accepted as a speaker at the National Association of Transplant Coordinators meeting this coming summer.

Holly Brassett is an outpatient nutritionist and Certified Diabetes Educator.  She sees a variety of patients in her practice, providing ongoing Medical Nutrition Therapy, and teaches classes for the Diabetes Self-Management Education program.

Cindy Neels is an outpatient nutritionist and has particular expertise in weight management and treatment of cardiac diseases.  She has earned a Certificate in Adult Weight Management.

Margie Ullmann-Weil provides expert Medical Nutrition Therapy for outpatients with celiac disease and other gastrointestinal illnesses. 

I have the privilege of providing outpatient care for people with diabetes as a Certified Diabetes Educator, as well as patients with chronic kidney disease.  My first 20 years as a Lahey colleague were spent working in the hemodialysis unit, and the last 17 as clinical nutrition manager, a job with an infinite variety of challenges and rewards.

Our Director of Food and Nutrition Services is Linda Clay, MPH, RD who provides oversight and is always supportive of all activities that provide professional growth for the RDs.  The importance of having these opportunities cannot be overstated.

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Thank you Becky and all registered Dietitians at Lahey Hospital & Medical Center!. Happy Registered Dietitians Nutritionist Day to all Registered Dietitians! 

Thank you for making everyday a better day for all those we served!

Thursday, March 3, 2016

Diversity Luncheon- "A Taste of Jamaica" at the World Cuisine Station on Thursday, March 10




Baafour Gyewu, cook at Lahey Hospital & Medical Center Burlington will be presenting "A Taste of Jamaica" during lunch at the world cuisine station next Thursdday, March 10. 

Baafour's profile
Baafour was born in England. His father is from Ghana and his mother was born in Jamaica. His favorite food is seafood. 

Baafour has been working in the food business for 27 years. He has worked in England and the United states. Prior to his employment at Lahey, Baafour worked in hotels, sports facilities and hospitals. 

Baafour loves food and people! He finds great satisfaction when he sees a smile on peoples' faces after they savor his cooking. 

The menu

For only $6.95, customers could enjoy:
- Braised Beef
- Coconut Rice & Beans
- Sauteed Cabbage

A bottle of water or any size fountain soda.

We hope you can join us for this event!