Making everyday a better day for all those we serve- CARES training

In the Food and Nutrition department, a Sodexo account at Lahey Hospital & Medical Center, we always work together to instill the department culture of putting patients at the heart of everything we do

We believe in order for us to continue our department mission, we have to continously provide training and motivation for one another. The Food and Nutrition team offers numerous Sodexo classes in Customer Service,Focus on Service Sprit training and CARES (Compassion, Accountability, Respect, Enthusiasm and Service) training to all our colleagues throughout the year.

During the class, our colleagues learned about customer service and also expressed what they learned through presentations.

Here are a few videos of our presentation during our recent CARES training.

                                      

                                 

Thank you to all our colleagues for always putting patients at the heart of everything we do