Tuesday, November 3, 2015

Congratulations to the Sodexo Food and Nutrition Team for winning the Area 414 "Developing Our People Award"

Congratulations to the Sodexo Food and Nutrition Team at Lahey Hospital & Medical Center for winning the Sodexo Healthcare Area 414 "Developing Our People" Award. This award is given to account that has showed achievements in developing colleagues.

The department continuously ranks high in employee satisfaction and a number of colleagues were promoted within the department or Sodexo as well as being hired in other departments of the hospital.

The Management team believes in putting our colleague's first. Investing in learning and development plays a very important role in our department. In addition to completing hospital training, colleagues also complete Sodexo training as well as Customer Service training.  Colleagues are cross-trained in all areas of their department. For example, someone hired on the trayline will be cross-trained so they will be able to work at the trayline, cook in the hot and cold kitchen, check the accuracy of the trays, working in the diet office as well as deliver trays to the patient. This way, colleagues will be able to see the "big picture", and see how the team works together. In return it creates teamwork and a more rewarding workplace.

The team also stressed the important of treating our colleagues the way they wanted to be treated. It has to start from within. If there is harmony and teamwork in the back of the house, it will be reflected in our service delivery.

Apart from developing our client's colleagues, the team is also a Sodexo training account. We have trained over forty Sodexo managers from the Northeast region at our account. New Sodexo Managers are provided training and continuous support by the team to ensure successful transition in their new position. The team also supports other Sodexo accounts in the region when needed.

David Cox, Executive Chef, also won the "Culinary Technical Support" award for exhibiting outstanding Food cost control.

Congratulations to the team and Chef Dave! So proud of all of you!

Let's hear from our team on how teamwork contributes to patient satisfaction:






Pictures of the Sodexo Management Team
Left to Right: Douglas Filosa, Cassandra Loh,Linda Clay,Chef David Cox and Brandon Doubrava
Not in picture: David Tupper


We are so proud of our team. Congratulations team for winning the award! Go Team!